Privacy Policy

What We Collect

• Contact details of senders and receivers (name, address, phone, email) needed to move and deliver shipments.
• Shipment details: contents description, weight, dimensions, declared value.
• Tracking interactions: lookups of tracking codes and delivery confirmations.
• Technical data: IP address, browser type and pages visited, used to secure and improve the site.

How We Use Your Data

We use personal data solely to provide shipping services: routing parcels, clearing customs, sending status notifications, preventing fraud and meeting legal obligations. We never sell personal data.

Email Notifications

Receivers get transactional emails about shipment status changes. These are service messages, not marketing. Newsletter subscriptions are separate, optional and can be unsubscribed at any time via the link in each email.

Data Retention & Your Rights

Shipment records are retained for the period required by transport and tax law, then deleted or anonymized. You may request access, correction or deletion of your personal data at any time by contacting us.

Contact

Privacy questions or data requests:

• Email: support@swiftrouteexpress.com